Service Canada Centre – Kelowna, BC

About Service Canada Kelowna

The Service Canada Centre in Kelowna provides a single point of access to a wide range of government services and benefits. Located on Gordon Drive, this federal office assists residents with programs such as Employment Insurance (EI), the Canada Pension Plan (CPP), and Old Age Security (OAS). The centre is designed to help Canadians access the specific support they need, whether they are students, families, seniors, or job seekers.

Key Services Available

Staff at this location are trained to provide personalized assistance for various applications and inquiries. Key services include:

• Passport Services: Reviewing applications, validating documents, and accepting standard passport applications.
• Social Insurance Number (SIN): Issuing SINs for employment and government benefits.
• Biometrics: Collection of fingerprints and photos for immigration and visa applications.
• Benefit Assistance: Helping clients navigate online tools and paper applications for federal financial support.

Accessibility and Visiting

The Kelowna Service Canada Centre is fully wheelchair accessible and offers services in both English and French. While many services are available on a walk-in basis, appointments are recommended for specific needs to reduce wait times. Please note that for passport services, you should bring all original documents and a valid form of payment. The office does not accept cash for passport fees; payment must be made by credit card, debit card, or certified cheque.