Last Updated: January 12, 2026
At lawyerinfo.ca (“we,” “our,” or “us”), we are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our directory, or interact with our AI Legal Assistant.
We operate on a “Privacy First” basis: we collect the absolute minimum amount of data necessary to provide our services.
We understand that legal questions can be sensitive. When you use our AI Assistant, we adhere to a strict No-Retention Policy for personal conversations.
What We DO NOT Collect:
- We do not store the chat history or the content of your conversation with the AI.
- We do not save any personal details (names, case details, phone numbers) you may type into the chat.
- Once you close the session, your conversation data is permanently discarded from our servers.
What We DO Collect (Anonymous Statistics Only):
To improve our system, we retain only non-identifiable, aggregate metadata:
- Topic Categories: The general legal category of the question (e.g., “Divorce Law,” “Impaired Driving”).
- Volume: The total number of queries processed.
- Queried Locations: The city or province mentioned in the question (e.g., if you ask about “laws in Toronto”). We do NOT track your physical GPS location.
1. Information We Collect
A. Information You Voluntarily Provide
We only collect personal information when you explicitly provide it to us through our forms, such as:
- “Add Listing” or “Update Listing” Forms: If you are a lawyer or firm representative, we collect your name, business email, and professional details to verify and publish your listing.
B. Automatically Collected Information (Cookies)
Like most websites, we use standard technology to maintain site performance.
- Google Analytics: We use Google Analytics to understand how visitors use our site (e.g., which pages are most popular). This data is aggregate and anonymous.
- Cookies: We use essential cookies solely for website functionality and analytics. We do not use advertising cookies to track your behaviour across other websites.
2. How We Use Your Information
We use the limited information we collect for the following purposes:
- To maintain and improve the functionality of lawyerinfo.ca.
- To verify and publish lawyer listings in our directory.
- To analyze aggregate trends (e.g., “What are the most common legal questions in Ontario?”) without identifying individual users.
- To detect and prevent fraudulent activity or spam.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners (e.g., “Our site had 5,000 visitors looking for Immigration lawyers this month”).
4. Third-Party Websites
Our website contains links to external websites, specifically the websites of lawyers, law firms, and government bodies listed in our directory. Please be aware that we have no control over the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
5. Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access to the minimal data we hold. However, no data transmission over the Internet is 100% secure.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
7. Your Rights (Canada / PIPEDA)
Under Canadian privacy laws, you have specific rights regarding your personal information:
- Access & Correction: Lawyers listed in our directory may request updates or corrections to their public profiles at any time via our “Update Listing” form.
- Right to Withdraw Consent (Deletion): You may request the removal of your professional listing from our directory by contacting us via our removal form.
- Challenging Compliance: You have the right to contact us with any questions or complaints regarding our privacy practices.
8. Changes to This Policy
lawyerinfo.ca has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
lawyerinfo.ca
Website: https://lawyerinfo.ca/