Overview
ServiceOntario (Dorval Crossing) – Oakville
This ServiceOntario centre is located at 220 North Service Road West in the Dorval Crossing East Plaza, providing essential government identification and licensing services to the Oakville community. Operated by a private service provider, this office offers a convenient alternative to larger government-run hubs for routine transactions. The facility is situated on the ground floor, offering barrier-free access for individuals with mobility challenges. Visitors should note that while this location handles most standard provincial documents, it does not conduct driver road tests.
Vehicle and Driver Services
Motorists can access a comprehensive range of services at this counter, including:
- Vehicle Registration: Renewing licence plate stickers, registering vehicles, and transferring ownership (Used Vehicle Information Packages are available for purchase).
- Driver’s Licences: Renewing driver’s licences, replacing lost or stolen cards, and reinstating suspended licences.
- Permits: Issuance of temporary vehicle permits and accessible parking permits for eligible residents.
Health and Identity Services
The centre also processes applications for the Ontario Health Insurance Plan (OHIP). Residents can apply for a new health card, renew an expiring one, or update their personal information (such as a change of address or name). It is critical to bring original, valid identification documents, as photocopies are not accepted. Additionally, the office issues the Ontario Photo Card for non-drivers aged 16 and over and facilitates organ and tissue donor registration.
Visit Information
To avoid long wait times, particularly at the end of the month or during lunch hours, visitors are encouraged to arrive mid-week or check service availability online. Payment methods accepted include cash, debit, and major credit cards (Visa and Mastercard), though some specific taxes may require payment by cheque. Ample free parking is available within the plaza.
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