The Office of Residential Tenancies (ORT) – Regina, SK

Landlord and Tenant Dispute Resolution

Provincial Administrative Tribunal

The Office of Residential Tenancies (ORT) in Regina serves as the primary quasi-judicial body responsible for resolving disputes between landlords and tenants across Saskatchewan. Operating independently within the provincial justice system, the ORT provides an accessible alternative to civil court for rental matters. This office has the authority to issue binding decisions and orders that are enforceable by law. While the ORT emphasizes online services for efficiency, the Regina location acts as a critical access point for submitting applications, filing evidence, and obtaining information regarding The Residential Tenancies Act.

Adjudication Services

The tribunal handles specific types of applications and hearings, primarily conducted via telephone to ensure province-wide access. Key areas of jurisdiction include:

• Security Deposits and Rent: Ruling on the return of deposits, claims for unpaid rent, and monetary compensation for damages.
• Possession and Eviction: Issuing orders for possession of rental units and handling immediate eviction proceedings in urgent cases.
• Maintenance and Repairs: addressing disputes regarding the habitability of rental units and repair obligations.

It is important to note that while staff can assist with the application process, they cannot provide legal counsel or legal advice to either party.

Access and Filing

The Regina counter maintains specific hours of operation, often closing for a midday break. The ORT strongly encourages the use of the ORT Online Portal for filing claims and uploading digital evidence, which allows for faster processing. Visitors to the physical office should bring all relevant tenancy agreements and notices.