CAA-Quebec Registration Center – Québec City, QC

CAA-Quebec Registration Center (SAAQ Agent)

SAAQ Authorized Services

The CAA-Quebec Registration Center at Place de la Cité is a specialized service outlet acting as an official mandatary (authorized agent) for the Société de l’assurance automobile du Québec (SAAQ). Located at 2600 Boulevard Laurier, Suite 49, this center provides a convenient alternative to standard SAAQ service centers for routine licensing and registration needs. While CAA-Quebec is a private non-profit organization, this specific office is fully integrated into the provincial network to issue valid government documents. It allows citizens to handle essential vehicle and driver transactions without visiting a large-scale government center, often offering extended evening hours on Thursdays.

Available Transactions

This center specializes in vehicle registration (immatriculation) and driver’s license maintenance. Services available here include the renewal and replacement of driver’s licenses, including photo capture for the plastic card. It is a primary hub for vehicle transfers between individuals, issuance of license plates, and temporary registration certificates (transits). Additionally, the center handles the renewal and replacement of the Health Insurance Card (RAMQ), including the photo service. It is important to note that this location does not conduct road tests or theory exams; those must be scheduled at a full-service SAAQ evaluation center. Complex heavy vehicle records or impounded vehicle releases may also require a different location.

Payment and Procedures

Visitors should be aware of specific payment policies that differ from standard retail environments. For all SAAQ government fees (registration, license renewal), the accepted payment methods are typically cash, debit (Interac), or cheque. Credit cards are generally not accepted for government transaction fees at agent locations, although they may be used for CAA-specific products (like International Driving Permits). The center operates with a high volume of clients; while walk-ins are processed for many services, using the online appointment system (when available) is highly recommended to reduce wait times. As this is a government-mandated service point, valid identification is strictly required for all transactions.

• Photo Services: On-site photography for Driver’s Licenses and RAMQ Health Cards.
• Vehicle Registration: Plating, transfers, and storage (remisage) declarations.
• International Permits: Issuance of International Driving Permits (exclusive to CAA).