Centre de services de justice réparatrice – Québec City, QC

About the Restorative Justice Service Point

Located within the government administrative complex at 1200 Route de l’Église in the Sainte-Foy–Sillery–Cap-Rouge borough, this office represents the regional presence of restorative justice services. While the non-profit organization (CSJR) has its headquarters in Montreal, the Ministère de la Sécurité publique (MSP) and the Ministère de la Justice-both headquartered at or near this address-oversee and facilitate restorative justice programs throughout the province. This specific location serves as a hub for coordinating mediation and conflict resolution processes between victims, offenders, and the community in the Capitale-Nationale region.

Mission and Approach

Restorative justice offers an alternative or complementary approach to the traditional judicial system. The services provided or coordinated here focus on:

• Victim-Offender Mediation: Facilitating safe, voluntary dialogue where victims can obtain answers and express the impact of the crime, while offenders are encouraged to take responsibility for their actions.
• Reparation: Helping parties agree on measures to repair the harm caused, whether emotional, material, or social.
• Social Reintegration: Supporting the rehabilitation of offenders by fostering accountability and empathy, which reduces recidivism rates.

Institutional Context

The building at 1200 Route de l’Église is a nerve center for Quebec’s public security and justice administration. It houses the Direction générale des services correctionnels, which manages probation and community correctional services. The integration of restorative justice services within this infrastructure ensures close collaboration with probation officers, the courts, and victim support services (CAVAC). This proximity allows for seamless case referrals and ensures that restorative processes adhere to strict legal and safety protocols.

Accessing Services

Participation in restorative justice programs is generally voluntary and available for various types of offenses, provided certain criteria are met (e.g., acknowledgment of facts by the offender). Citizens interested in these services, whether victims or offenders, should contact the office to determine eligibility. Referrals can also be made by judges, police officers, or social workers.