Overview
Dedicated Law Enforcement for the City of Burlington
The Halton Regional Police Service (HRPS) 3 District station, located at 3800 Constable Henshaw Boulevard, serves as the primary policing hub for the entire City of Burlington. This modern facility functions as the operational headquarters for uniformed patrol officers and criminal investigators dedicated to maintaining safety and order within the community. Strategically positioned north of the QEW near Walkers Line, 3 District ensures rapid response times across the city’s diverse landscape, from the vibrant downtown waterfront to the rural rural areas of north Burlington. The station is a cornerstone of the HRPS’s commitment to community-based policing, fostering partnerships with residents and local businesses to proactively address crime and disorder.
Comprehensive Police Services
3 District houses several critical units that support public safety. The Uniform Patrol bureau operates 24/7, responding to 9-1-1 emergencies and ensuring a visible police presence on the streets. The station is also home to the Criminal Investigations Bureau (CIB), where detectives investigate serious offences such as break-and-enters, assaults, and robberies. Additionally, the facility includes the Collision Reporting Centre, a partnership allowing drivers to report minor property-damage collisions in a safe environment off the roadway. The station also supports:
- Traffic Services: Enforcement of road safety and investigation of major collisions.
- Community Mobilization: Officers working with schools and community groups on safety education.
- Victim Services: Providing trauma-informed support to victims of crime and tragedy.
- Administrative Services: Processing of police record checks and freedom of information requests (limited hours).
Operating Hours and Public Access
While police officers patrol the city 24 hours a day, the front desk at 3 District operates during specific hours (typically 8:00 a.m. to 10:00 p.m.) for non-emergency public inquiries, accident reporting, and document services. Visitors should check the current schedule before attending for administrative matters. The lobby provides a secure space for the public to speak with station duty officers regarding non-urgent crimes or community concerns. Outside of these hours, a phone in the vestibule connects directly to police dispatch for immediate assistance. The facility is fully accessible and offers free parking for visitors.
Emergency and Contact Protocols
Residents are reminded to dial 9-1-1 only for life-threatening emergencies or crimes in progress. For non-emergencies, such as reporting a theft that occurred overnight or a noise complaint, the public should utilize the police non-emergency line at 905-825-4777 or the HRPS online reporting tool. By using the appropriate reporting channels, the community helps ensure that 3 District’s resources are available for those in critical need.
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