Société de l’assurance automobile du Québec (SAAQ) – Trois-Rivières, QC

SAAQ Service Centre Trois-Rivières

The Société de l’assurance automobile du Québec (SAAQ) Service Centre in Trois-Rivières, located at 3225 Boulevard Saint-Jean, is the primary provincial facility for driver licensing and vehicle registration in the Mauricie region. Unlike smaller authorized agents (mandataires), this government-operated centre offers the full spectrum of SAAQ services. It plays a critical role in enforcing the Highway Safety Code and ensuring that all drivers and vehicles on the road meet provincial safety and insurance standards.

Comprehensive Licensing Services

Citizens visit this centre for a variety of driver-related needs:

• Driver’s Licences: Issuing learner’s permits, probationary licences, and full driver’s licences for all classes of vehicles. This includes vision tests and photo identification services.
• Licence Exchange: Processing applications for new residents wishing to exchange a driver’s licence from another province or country for a Quebec licence.
• Road Tests: Conducting knowledge tests and road tests (by appointment) for passenger vehicles, motorcycles, and heavy vehicles to assess driving competence.

Vehicle Registration and Support

The centre manages the registration of hundreds of thousands of vehicles, including passenger cars, motorcycles, snowmobiles, and commercial trucks. Services include issuing licence plates, transferring vehicle ownership between individuals, and providing temporary registration markers (transits). Additionally, this location assists accident victims with opening compensation claims and accessing rehabilitation services under Quebec’s no-fault public automobile insurance plan.

Modernization and SAAQclic

While the centre provides in-person support, the SAAQ actively promotes its SAAQclic online portal. Staff at the centre can assist clients in creating their government authentication account (Government Authentication Service) to access digital services. For those requiring physical visits, appointments are strongly recommended to minimize wait times.