SAAQ Service Outlet (Club Lions de Buckingham) – Gatineau, QC

SAAQ Service Outlet (Buckingham Sector)

Mandate and Operation

The Société de l’assurance automobile du Québec (SAAQ) relies on a network of authorized agents (mandataires) to ensure service accessibility across the province. This specific outlet in the Buckingham sector of Gatineau is managed by the Club Lions de Buckingham. It serves as the primary point of contact for local residents to handle essential administrative tasks related to driving and vehicle ownership. While it operates under the authority of the SAAQ, it is run by a community partner, allowing for localized service delivery while supporting the broader provincial mandate of road safety and insurance administration.

Available Services

• Driver Licensing: Staff can process the renewal of driver’s licences, including taking photos for the plastic card. They also replace lost or stolen licences and issue learner’s permits for new drivers.
• Vehicle Registration: The outlet handles vehicle registration for cars, motorcycles, and trailers. This includes transfers of ownership between individuals, issuance of licence plates, and temporary registration certificates (transit).
• Health Insurance (RAMQ): As an integrated service point, eligible citizens can renew their Health Insurance Card (RAMQ) here, provided they also hold a driver’s licence, leveraging the same photo capture system.
• Winter Tire Exemption: Drivers can obtain official winter tire exemption certificates for vehicles that will not be used during the restricted period or are travelling out of province.

Visit Guidelines

As this is a mandataire location, services are focused on counter transactions. Practical road tests are not conducted here and must be booked at a full SAAQ service centre. The office typically closes for a lunch break between 12:00 and 13:00, so planning around this interval is crucial. Appointments are strongly recommended to guarantee service, although walk-ins may be accommodated depending on daily volume. Payment is generally accepted via debit or cash, with specific limitations on credit card usage for government fees.