Service Canada – Ottawa, ON

Service Canada Centre and Passport Services

Federal Government Services

This Service Canada Centre, located on Meadowlands Drive in Ottawa, serves as a primary hub for federal government programs and identification services. As a specialized Passport Service location, it offers 10-day processing as well as urgent and express pickup options for Canadian passports, making it a critical resource for travelers. Beyond passports, the centre provides comprehensive access to the Social Insurance Number (SIN) program, Employment Insurance (EI), and pension benefits including the Canada Pension Plan (CPP) and Old Age Security (OAS). The facility is designed to assist all Canadians, including seniors and newcomers, with navigating federal bureaucracy.

• Passport Services: Full service including urgent and express pickup for travel documents.
• Pension Benefits: Assistance with CPP, OAS, and Guaranteed Income Supplement applications.
• Employment Assistance: Support for EI claims and Social Insurance Number issuance.

Visitor Information

The centre operates on weekdays and experiences high traffic volumes, particularly for passport services. While walk-ins are accepted, appointments are strongly recommended to minimize wait times. The location offers accessibility features including wheelchair access and assistive listening devices. Payments for fee-based services like passports can be made via credit card, debit, or certified funds.