Oshawa Service Canada Centre – Oshawa, ON

Federal Government Services and Passports

Employment and Financial Benefits

• Employment Insurance (EI): The centre provides essential support for workers navigating job loss, offering assistance with EI applications, reporting, and claim inquiries. Staff can help clarify eligibility requirements and resolve issues to ensure timely financial assistance.
• Public Pensions: Seniors and their families can access services related to the Canada Pension Plan (CPP) and Old Age Security (OAS). Agents assist with applications for retirement pensions, survivor benefits, and the Guaranteed Income Supplement (GIS).
• Social Insurance Number (SIN): This location issues Social Insurance Numbers, a mandatory requirement for working in Canada and accessing government programs. In most cases, the SIN is issued during the visit, serving newcomers, students, and temporary workers.

Travel and Identity Services

• Passport Services: As a designated Passport Service location, this centre accepts applications for standard Canadian passports. While it offers 10-day processing pickup, travelers with urgent travel needs (less than 10 days) may be referred to a specialized Passport Office (e.g., Whitby or Scarborough).
• Biometrics Collection: The office collects biometrics (fingerprints and digital photos) for temporary resident visas, work permits, and study permits, facilitating the immigration process for applicants within Canada.
• Accessibility: Located in the RioCan Windfields plaza, the facility is fully accessible, featuring automatic doors, accessible parking, and workstations designed for clients with mobility impairments.