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Find a Lawyer » Canada Legal Guides » Ontario Legal Guides » Workers’ Compensation (WSIB) Ontario » WSIB Claims & Workplace Injuries Ontario » How to Handle a WSIB Claim for a Hearing Loss Injury in Ontario

How to Handle a WSIB Claim for a Hearing Loss Injury in Ontario

28 Jun 2026 5 min read No comments WSIB Claims & Workplace Injuries Ontario
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To get WSIB compensation for Noise-Induced Hearing Loss (NIHL) in Ontario, you must prove a clear link between your hearing damage and long-term workplace noise exposure. If approved, the WSIB may cover the cost of high-quality hearing aids and provide a permanent impairment payout.

Hearing loss is one of the most common, yet frequently ignored, occupational injuries in Canada. Unlike a sudden fall or broken bone, Noise-Induced Hearing Loss (NIHL) happens gradually over years or decades. 📝

Many workers in Ontario’s construction, manufacturing, and heavy industrial sectors slowly lose their hearing without realizing it. Because the damage is gradual, filing a claim with the Workplace Safety and Insurance Board (WSIB) requires specific medical evidence and detailed employment records.

This guide will help you understand the specific criteria for a NIHL claim. We will explain the importance of a professional audiogram, how to gather proof of noise exposure, and when a law firm can help you secure the benefits you deserve.

Step-by-Step Process in Ontario

Whether you worked in the steel mills of Hamilton, the auto plants of Windsor, or the mines in Sudbury, the process for claiming hearing loss benefits follows strict WSIB guidelines. Proving that the noise was loud enough and lasted long enough is the biggest hurdle. 📍

Because you cannot point to a single date when the injury occurred, gathering a comprehensive history is essential. The WSIB generally looks for at least 5 years of continuous exposure to hazardous noise levels.

Step 1: Get a Professional Audiogram

The foundation of any hearing loss claim is an official audiogram. You must visit a registered audiologist or ear, nose, and throat (ENT) specialist to have your hearing tested. ❗

The audiologist will measure your hearing across various frequencies. For a WSIB claim to be successful, the test must show a specific pattern of sensorineural hearing loss that is medically consistent with industrial noise exposure.

Step 2: Complete the WSIB Hearing Loss Claim Forms

Unlike standard injury claims, hearing loss requires specialized paperwork. You must complete the Worker’s report: Work related noise-induced hearing loss (Form 0032A).

Your audiologist or doctor will also need to submit a specific medical report directly to the board. Ensure that all sections regarding your tinnitus (ringing in the ears) are filled out, as this can increase your permanent impairment rating.

Step 3: Document Your Employment and Noise Exposure

The WSIB will investigate your work history to verify your exposure to hazardous noise. You need to provide a list of all your employers where you were exposed to loud machinery, tools, or environments. 💪

Provide as much detail as possible. Mention the types of machines you operated, the number of hours per day you worked near them, and whether your employer provided adequate hearing protection. If companies you worked for are now closed, the WSIB can still process your claim using historical industry data.

Step 4: Attend an Independent Hearing Assessment

In many cases, the WSIB will send you to one of their approved audiology clinics for an independent evaluation to confirm your initial test results.

Once the medical evidence and work history are verified, the WSIB will issue a decision. If approved, they will set up an account to pay for your hearing aids, batteries, and maintenance.

How Much Does it Cost in Ontario?

Untreated hearing loss can severely impact your quality of life, but hearing aids are notoriously expensive. Under the Hearing Services Program (HSP), which took effect in late 2024 and is fully active in 2026, Ontario utilizes a bundled service model. A successful WSIB claim relieves you of this financial burden completely. 💰

Here is a breakdown of what the WSIB typically covers for an approved hearing loss claim:

Item / ServiceEstimated Cost (CAD)Who Pays?
Initial Audiogram$50 – $150OHIP or WSIB (if claim initiated)
Prescription Hearing Aids$0 out of pocketWSIB contract pricing (Direct billing via TELUS Health)
Initial Bundle (First Year)$800 (Audiologist) or $750 (HIS) per earWSIB covers clinician fees and batteries for the first year
Non-Economic Loss (NEL) AwardVaries greatly ($1,000 – $15,000+)WSIB pays the worker a lump sum

If your claim is denied because the WSIB claims your hearing loss is just due to “old age” (presbycusis), hiring a WSIB lawyer to appeal is highly recommended. Lawyers generally work on a contingency basis, taking a percentage of your retroactive lump-sum payout.

How Long Does the Process Take?

Hearing loss claims are historically slower to process than acute injury claims. Because the WSIB must investigate multiple past employers and review years of data, a decision can easily take 3 to 6 months. ⏱

Once your claim is allowed, getting fitted for hearing aids takes about 2 to 4 weeks.

If you are eligible for a Non-Economic Loss (NEL) award to compensate you for the permanent damage, that separate assessment can add another 3 to 6 months to the timeline before you receive your lump-sum cheque.

Frequently Asked Questions (FAQ)

Does the WSIB cover tinnitus (ringing in the ears)?

Yes, but it must be accompanied by an accepted claim for Noise-Induced Hearing Loss. Tinnitus alone is very difficult to claim, but if paired with proven hearing loss, it can increase your permanent impairment compensation.

What if my old employer is no longer in business?

You can still file a claim. The WSIB has access to historical business registries and industry profiles. If you can prove you worked in a noisy trade, the board can often accept the claim even if the specific company no longer exists.

Can I claim hearing loss if I am already retired?

Yes. Many workers only realize the extent of their hearing damage after they retire and enter a quiet environment. There is no strict statute of limitations for filing an occupational disease claim like NIHL in Ontario.

What if WSIB says my hearing loss is just from getting older?

The WSIB does not deny claims entirely based on age. Instead, under OPM policy 16-01-04, they apply an age deduction known as the “presbycusis factor”-subtracting 0.5 decibels for each year a worker’s age exceeds 60 from their measured hearing loss. However, following a public consultation held from November 10, 2025, to January 30, 2026, the WSIB has drafted policy updates to fully eliminate this presbycusis aging deduction and establish a streamlined threshold of 26.25 dB for initial entitlement.

Do I need a lawyer for a hearing loss claim?

For a straightforward, well-documented claim, you may not need a law firm. However, if your work history is complex, or if your claim is denied due to age or lack of exposure proof, a lawyer is highly recommended to handle the appeal process.

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