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Find a Lawyer » Canada Legal Guides » Ontario Legal Guides » London Legal Guides » Accidents & Personal Injury Claims London » Slip, Fall & Public Liability London » Who Is Liable for a Slip and Fall in a London Apartment Building?

Who Is Liable for a Slip and Fall in a London Apartment Building?

16 May 2026 4 min read No comments Slip, Fall & Public Liability London
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Liability for a slip and fall in a London apartment building can be shared among the landlord, the property management company, and private winter maintenance contractors. In Ontario, the Occupiers’ Liability Act allows you to sue the parties responsible for common areas, but you must provide written notice within 60 days if the fall involved snow or ice.

Renting an apartment in London, Ontario, whether it is a high-rise downtown or a townhouse complex near Western University, means you share common spaces with other tenants. 📍 Hallways, lobbies, stairwells, and parking lots are all considered common areas. When you slip on a freshly waxed lobby floor or fall on an icy walkway outside your building, determining exactly who is legally responsible for your injuries can be a complex puzzle.

Often, landlords try to deflect blame onto external companies. They might claim that the property management company failed to clean the floors, or that a private snow removal contractor failed to salt the parking lot before a winter storm. As an injured tenant or visitor, your personal injury lawyer will typically investigate and bring claims against all of these corporate entities to ensure your damages are fully covered.

Step-by-Step Process in London, Ontario

Untangling the web of corporate liability requires gathering evidence immediately before property managers can fix the hazard and deny it ever existed. 📝 Follow these steps to protect your claim.

Step 1: Seek Emergency Medical Attention

Your physical well-being is the top priority. Go directly to an urgent care centre or the emergency room at London Health Sciences Centre. Request that the medical staff specifically note in your chart that your injuries resulted from a fall in your apartment building’s common area.

Step 2: Identify the Responsible Parties and Gather Evidence

Take photographs of the hazard, such as a broken handrail, an unlit stairwell, or an icy patch. 📸 Ask your neighbours if they had previously complained to the superintendent about the exact same issue. A history of ignored complaints is powerful evidence of negligence against the landlord.

Step 3: Deliver the 60-Day Written Notice

If your slip and fall occurred outside the building and involved snow or ice, Ontario law dictates that you have only 60 days to deliver formal written notice to the occupier or the independent snow clearing contractor. Missing this deadline will likely destroy your right to sue. If the fall happened indoors (e.g., a wet lobby), this strict 60-day rule does not apply, but prompt action is still advised.

Step 4: Initiate the Lawsuit with a Lawyer

Retain a local law firm that understands commercial property liability. 💼 They will obtain a copy of your lease agreement and the snow removal contracts to identify every liable insurance policy. They will then file a Statement of Claim at the Superior Court of Justice, seeking damages for your lost wages, medical expenses, and pain and suffering.

How Much Does it Cost in London?

You do not need to worry about paying high hourly legal fees to take on your landlord’s massive insurance company. 💰 Most injury lawyers in London offer a contingency fee structure.

Service / Expense TypeEstimated Cost (CAD)
Initial Legal ConsultationFree of charge
Lawyer’s Contingency FeeTypically 25% to 33% of your final settlement
Medical Expert Reports$1,500 – $4,000+ (Advanced by your lawyer)
Process Server (Serving the lawsuit)$75 – $150 CAD per defendant

How Long Does the Process Take?

Because there are often multiple defendants pointing fingers at one another, these cases take time to resolve. 🗓 After filing your lawsuit within the standard two-year limitation period, the discovery and mediation phases usually stretch the timeline. Expect the process to take anywhere from 2 to 4 years to secure a fair financial settlement in London.

Frequently Asked Questions (FAQ)

Can my landlord evict me for suing them?

No. Under the Ontario Residential Tenancies Act, a landlord cannot evict you in retaliation for exercising your legal rights. Furthermore, you are actually suing their commercial liability insurance policy, not the landlord directly.

What if I slipped inside my own rented apartment?

If you slip inside your own unit, liability depends on the cause. If you slipped on a puddle you created, you are at fault. However, if you slipped because the landlord failed to repair a leaking pipe despite your previous maintenance requests, they may be held liable.

Who is liable if the snow removal company didn’t show up?

Both the landlord and the contractor can be liable. The landlord has a non-delegable duty to keep the premises safe, meaning they cannot simply blame the contractor entirely. Your lawyer will likely sue both parties’ insurance companies to ensure full recovery.

Do I go to the Landlord and Tenant Board for a slip and fall?

No. The Landlord and Tenant Board (LTB) handles lease disputes and evictions. Personal injury claims seeking financial compensation for pain and suffering must be filed in civil court at the Superior Court of Justice.

What if I was visiting a friend at their apartment building?

As a lawful visitor, you have the exact same rights under the Occupiers’ Liability Act as an actual tenant. The landlord and property managers owe you a duty to keep the common areas safe from hazards.

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