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Find a Lawyer » Canada Legal Guides » Ontario Legal Guides » Family Law & Divorce Ontario » Domestic Violence & Restraining Orders Ontario » Suing the Police for Failure to Enforce a Restraining Order in Ontario

Suing the Police for Failure to Enforce a Restraining Order in Ontario

27 Jun 2026 4 min read No comments Domestic Violence & Restraining Orders Ontario
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Suing the police in Ontario for failing to enforce a Family Court Restraining Order requires proving severe negligence. You must demonstrate that the police had a specific duty to protect you, knew about the active court order, and ignored a credible threat, resulting directly in physical or severe psychological harm.

When you go through the exhausting and terrifying process of securing a Restraining Order against an abusive ex-partner, you expect it to act as an ironclad shield. 🛑 In Ontario, when a judge at the Superior Court of Justice signs that order, it commands local law enforcement to arrest the abuser if they come near you. But what happens if your abuser violates the order, you call 911 in a panic, and the police simply fail to act? If their failure leads to you being harmed, you may wonder if you have the right to hold the police department financially accountable.

Suing a police service in Canada is one of the most complex areas of civil litigation. 📑 It is not enough to show that the police made a simple mistake or were slow to respond to a call in Mississauga, Hamilton, or London. To successfully sue for negligence, your law firm must prove that the officers breached a specific “duty of care” owed directly to you as a vulnerable victim. Overcoming this incredibly high legal threshold requires a highly strategic and aggressive approach.

Step-by-Step Process to Pursue Civil Liability in Ontario

Taking on a municipal police force or the Ontario Provincial Police (OPP) is a David versus Goliath scenario. 📋 You cannot navigate this alone. If you have been injured due to police inaction, you must follow strict procedural steps to build a viable lawsuit. Here is how civil litigation against law enforcement generally proceeds in Ontario.

Step 1: Establish the Legal Duty of Care

The first hurdle is proving the police owed you a specific duty. 👤 Police owe a general duty to the public, but to sue them, you must prove they had a special relationship with you. Having a registered Restraining Order on file with the Canadian Police Information Centre (CPIC) is vital evidence here. It proves the police were explicitly aware that a specific individual posed a known, targeted threat to your life.

Step 2: Prove Gross Negligence and Breach of Duty

You must prove that the officers’ response fell drastically below the standard of a reasonable police force. 🚨 Did you call them multiple times reporting that your abuser was sitting outside your house, and they refused to dispatch a car? Did they arrive, see the abuser breaching the order, and choose not to arrest them for the offence? Documenting their exact failures and comparing them to mandatory provincial domestic violence policing standards is crucial.

Step 3: Document the Direct Damages

In civil law, a mistake without harm does not equal a lawsuit. 🩺 You must prove that the police’s failure directly caused your injuries. This means gathering hospital records if the abuser physically assaulted you after the police failed to intervene, or retaining psychiatric experts to document the severe PTSD and trauma caused by the preventable attack.

Step 4: File the Statement of Claim Promptly

Lawsuits against the government have strict deadlines. ⏲ In Ontario, you generally have exactly two years from the date of the incident to issue a Statement of Claim at the Superior Court of Justice under the Limitations Act. Your lawyer will formally sue the specific Police Services Board (e.g., the Toronto Police Services Board), as they are legally responsible for the actions of their on-duty officers.

How Much Does it Cost in Ontario?

Civil litigation against the government is a massive financial undertaking that can last for years. 💸 Police boards have deep pockets and aggressively defend these claims to avoid setting precedents. Here is an overview of what it costs to mount a serious lawsuit against law enforcement in Ontario:

Litigation ExpenseEstimated Cost (CAD)Details
Court Filing Fees$243Basic fee to formally issue a Statement of Claim at the Superior Court.
Expert Witnesses (Psychological / Policing)$10,000 – $25,000+Required to prove the standard of police care was breached and assess your trauma.
Lawyer Fees (Hourly Litigation)$50,000 – $150,000+Extensive discoveries and trial preparation. (Some lawyers may take this on a contingency fee basis).
Adverse Costs RiskVariableIf you lose at trial, the judge may order you to pay a portion of the police board’s legal fees.

How Long Does the Process Take?

Do not expect a quick apology or a rapid settlement. 📆 Police services rarely settle these claims early because it admits fault. The process of filing pleadings, enduring lengthy examinations for discovery, attending mandatory mediation, and finally securing a trial date in Ontario can easily drag on for 3 to 5 years.

Frequently Asked Questions (FAQ)

Will the specific police officer go to jail if I win?

No. A civil lawsuit is strictly about financial compensation for their negligence. It does not result in criminal charges for the officer. If you believe the officer committed a crime (like criminal negligence), you must report them to the Special Investigations Unit (SIU) or the Law Enforcement Complaints Agency (LECA).

Can I sue if the police were just rude to me?

No. Being unprofessional, dismissive, or rude is a disciplinary issue, not grounds for a major civil lawsuit. To sue successfully, their behaviour must result in actual physical or severe, diagnosed psychological damage caused by the abuser.

Who actually pays the financial settlement?

If you win, the individual police officer does not write you a personal cheque. The financial damages are paid by the municipal Police Services Board (often funded by municipal insurance policies or taxpayer funds).

What if my Restraining Order was from another province?

If the police in Ontario knew about the valid out-of-province order (as it should be logged in the national CPIC system) and still failed to enforce it during an active threat, they can still potentially be held liable for breaching their duty of care.

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