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Find a Lawyer » Canada Legal Guides » Newfoundland and Labrador Legal Guides » Business & Commercial Law Newfoundland and Labrador » Business Litigation Guides Newfoundland and Labrador » What to do if your Newfoundland and Labrador business is sued for negligence?

What to do if your Newfoundland and Labrador business is sued for negligence?

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If your business is sued in Newfoundland and Labrador, you must immediately contact your Commercial General Liability (CGL) insurance provider and file a Defence at the Supreme Court. If you were served inside the province, you generally have a strict deadline of only 10 days to file your Defence, costing around $60 CAD in court fees.

Understanding Commercial Negligence in Newfoundland and Labrador

Receiving legal documents from a process server is a heart-stopping moment for any business owner. Whether you run a bustling restaurant in downtown St. John’s, a contracting firm in Gander, or a retail store in Conception Bay South, the threat of a lawsuit is a reality of doing business. Negligence claims usually happen when a customer alleges that your business failed to provide a safe environment or performed a service poorly, resulting in physical injury or financial loss.

A common example of negligence is the classic “slip and fall” scenario, where a customer gets hurt on an icy walkway outside your shop. 🚨 Other examples include a tradesperson causing water damage to a client’s home, or an employee accidentally injuring a third party. Under the legal concept of vicarious liability, your business is generally held financially responsible for the negligent actions of your employees while they are on the job. The most critical thing you can do when faced with a lawsuit is to take it seriously-ignoring a Statement of Claim will lead to a default judgment against your company.

Fortunately, you do not have to face the legal system alone. Almost all incorporated businesses carry insurance specifically designed for these situations. Your insurance company will typically step in to handle the heavy lifting. However, the timeline to respond in the Supreme Court of Newfoundland and Labrador is extremely tight compared to other provinces. Acting immediately to secure representation from a commercial law firm is essential to protecting your company’s assets.

Step-by-Step Process in Newfoundland and Labrador

When you are served with a Statement of Claim, the clock starts ticking immediately. The Rules of the Supreme Court, 1986, strictly govern how and when you must respond. Here are the immediate steps you must take to protect your business.

Step 1: Do Not Ignore the Claim or Contact the Plaintiff

Your first instinct might be to call the person suing you to try and talk them out of it or apologize. 🚫 Do not do this. Anything you say can be used as an admission of liability in court. Furthermore, never ignore the paperwork. If you fail to file a formal response within the deadline, the plaintiff can ask the court to automatically award them the money they are asking for, allowing them to freeze your business bank accounts.

Step 2: Notify Your Insurance Company

The very first call you should make is to your commercial insurance broker. If you have a Commercial General Liability (CGL) policy, your insurer has a “duty to defend” you against covered negligence claims. This means the insurance company will hire and pay for a lawyer to defend your business in court, and they will cover the cost of the settlement or judgment up to your policy limits. You must notify them immediately; delaying can give the insurer grounds to deny your coverage.

Step 3: Hire a Commercial Litigation Lawyer

If your claim is not covered by insurance, or if your insurance company denies the claim, you must hire your own law firm immediately. 💼 A corporation cannot represent itself in the Supreme Court of Newfoundland and Labrador; it must be represented by a licensed lawyer. Your legal team will evaluate the validity of the claim, look for weaknesses in the plaintiff’s story, and advise you on the most cost-effective legal strategy.

Step 4: Draft and File a Defence

Your lawyer will draft a formal document called a Defence. This document outlines your version of events and explains why your business is not legally responsible for the damages. If you were served with the Statement of Claim within Newfoundland and Labrador, you generally have only 10 days to file your Defence at the local courthouse. If served elsewhere in Canada, you have 30 days. Your lawyer may also file a Counterclaim if the plaintiff actually owes your business money.

Step 5: The Discovery Phase and Settlement

Once the Defence is filed, the lawsuit enters the Discovery phase. Both sides will exchange all relevant documents, such as incident reports, emails, and video surveillance. You may also have to attend an Examination for Discovery, where the opposing lawyer asks you questions under oath. Most commercial negligence cases in Newfoundland and Labrador do not go to a full trial; they are usually settled out of court through negotiation or mediation after Discovery.

How Much Does it Cost in Newfoundland and Labrador?

If your insurance company covers the claim, your out-of-pocket costs will be limited to your insurance deductible. 💰 However, if you are forced to pay for your own defence, commercial litigation can be expensive. Here are the estimated costs in CAD:

Expense TypeEstimated Cost (CAD)
Court Filing Fee (Filing a Defence)$60 – $80
Insurance Deductible$1,000 – $5,000 (varies by policy)
Lawyer Retainer (Uninsured Defence)$5,000 – $15,000+
Mediator Fees (If settling out of court)$1,500 – $3,500 (your half)

How Long Does the Process Take?

While you only have a few days to respond initially, the overall lifespan of a lawsuit is quite long. If the case is relatively straightforward and settles early through negotiation, it may resolve in 6 to 12 months. However, if the plaintiff refuses to settle and the matter proceeds to a full trial at the Supreme Court of Newfoundland and Labrador, you should expect the process to take anywhere from 2 to 4 years.

Frequently Asked Questions (FAQ)

What happens if I miss the 10-day deadline to file a Defence?

If you miss the deadline, the plaintiff can note your business in default. This means you lose the right to defend yourself, and the judge can grant the plaintiff everything they asked for. Overturning a default judgment is very difficult and expensive.

Will my insurance company pay for my own lawyer?

Under a standard CGL policy, the insurance company will provide and pay for the lawyer who defends your business. However, you generally do not get to choose the lawyer; the insurer will assign one from their approved list of counsel.

Can I be sued personally for a business mistake?

If your business is a properly registered corporation, you generally have a corporate veil that protects your personal assets from business lawsuits. However, if you personally committed the negligent act, or if you run a sole proprietorship, your personal assets (like your house) could be at risk.

What is vicarious liability?

Vicarious liability is a legal rule that holds an employer legally responsible for the negligent actions or mistakes made by their employees, as long as the employee was performing their job duties at the time of the incident.

Should I settle the lawsuit to avoid court?

If your insurance company is handling the claim, they will usually decide whether to settle or fight, as it is their money on the line. Settlements are often preferred because trials are unpredictable, public, and incredibly expensive.

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