Laval City Clerk’s Office – Laval, QC

Laval City Clerk’s Office (Service du greffe)

Guardian of Municipal Legality

The Laval City Clerk’s Office (Service du greffe) is the backbone of the municipal democratic process, located within the Laval City Hall at 1 Place du Souvenir. As the custodian of the city’s official seal and records, the Clerk’s Office ensures that all municipal decisions, by-laws, and council minutes are recorded, authenticated, and preserved according to the Cities and Towns Act. The City Clerk (Greffier) acts as the secretary to the City Council, orchestrating public meetings and ensuring that the legislative procedures are strictly followed. This department is the primary point of contact for citizens seeking to understand the legal framework that governs the city, offering certification of documents and managing the publication of public notices regarding zoning changes or referendums.

Access to Information and Claims

One of the most critical public-facing functions of this office is managing requests under the Act respecting Access to documents held by public bodies and the Protection of personal information. Citizens wishing to view administrative contracts, reports, or other municipal records must submit a written request here. Additionally, the Clerk’s Office handles claims for damages (réclamations) against the City. If a citizen suffers property damage (e.g., from a pothole or sewer backup) or bodily injury on city property, they must strictly adhere to the law by filing a written notice with the Clerk within 15 days of the incident. Failure to meet this tight deadline can result in the loss of the right to sue. The office provides specific forms to facilitate this process, ensuring legal compliance.

Archives and Elections

Beyond daily administration, the Clerk’s Office serves as the Returning Officer during municipal elections, overseeing the fair and transparent election of the Mayor and City Councilors. The department also manages the Archives Division, which preserves the historical memory of Laval. While some services are digitized, many official procedures, such as the opening of public tenders or the signing of urban planning agreements, still require physical interaction with this office. Visitors should note that while the main counter is at City Hall, specific requests like complex archival research may require an appointment. The office operates on standard business hours, but citizens are encouraged to check the holiday schedule, as statutory holidays are strictly observed.