ServiceOntario – Cambridge, ON

Provincial Licensing and Registration

The ServiceOntario centre on Hespeler Road provides essential government services to the residents of Cambridge on behalf of the Province of Ontario. Located near the intersection of Hespeler and Sheldon, this facility serves as the primary point of contact for driver and vehicle licensing, health card registration, and other provincial documentation. As a high-volume counter, it plays a critical role in ensuring that citizens can maintain their legal status to drive and access healthcare services without needing to deal directly with ministry headquarters.

Driver and Vehicle Services

Motorists visit this location for a wide range of needs under the Highway Traffic Act. Services include the renewal and replacement of driver’s licences, updating personal information such as address changes, and reinstating suspended licences. For vehicle owners, the centre processes vehicle registrations and plate renewals, issues temporary trip permits, and handles the transfer of ownership for used vehicles (including the printing of Used Vehicle Information Packages). It is important to note that while this centre handles licensing documents, road tests are conducted at separate DriveTest centres.

Health and Vital Statistics

Beyond transportation, this ServiceOntario location manages the Ontario Health Insurance Plan (OHIP) cards. Residents can apply for a new health card, renew an expiring one, or replace a lost card. The staff can also update information for organ and tissue donation registration. While some vital statistics services are available online, this centre can provide information and assist with applications for birth, marriage, and death certificates, facilitating the procurement of these essential legal documents.

Service Accessibility

This location is designed to be accessible to all Ontarians, featuring barrier-free access and parking. To accommodate the working public, the office offers extended hours on Thursdays and is open on Saturday mornings. Payment methods are modernized, accepting major credit cards and debit, though cash is not always the preferred method for all transaction types. Citizens are encouraged to bring their renewal notices and all required identification to ensure a smooth visit.

• Licence Renewal: Processing for G, M, and other driver’s licence classes.
• Health Cards: Photo capture and renewal for OHIP coverage.
• Vehicle Permits: Issuance of plates, stickers, and ownership transfers.