Overview
Edmonton Service Centre
The Edmonton Service Centre is the primary face-to-face customer service point for the City of Edmonton. Located on the second floor of the landmark Edmonton Tower in the ICE District, this facility provides a centralized location for residents and businesses to access a wide range of municipal services. Whether you need to pay property taxes, apply for a business licence, or purchase transit passes, the centre is designed to handle these transactions efficiently.
Key Services
- Payments: Accepts payments for property taxes, bylaws tickets, and other city fees.
- Licensing and Permits: Processing for business licences, pet licences, and development permits.
- Transit: Sales of ETS passes and tickets, including subsidized transit programs like Ride Transit.
- General Inquiries: Staff are available to answer questions about city programs, waste management, and assessment.
Location and Access
The centre is situated in the heart of downtown Edmonton, easily accessible via the pedway system. It serves as a one-stop shop, reducing the need for citizens to visit multiple city departments. The facility is fully accessible and offers appointment bookings to reduce wait times.
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