Overview
Municipal Vehicle for Hire Licensing
The Calgary Vehicle for Hire Licensing office is the regulatory body responsible for overseeing the taxi, limousine, and rideshare (TNC) industries within the city. Operating under the Livery Transport Bylaw, this municipal division ensures public safety, consumer protection, and industry compliance through strict licensing and enforcement standards.
Licensing Services
- Driver Licensing: Processing applications and renewals for Taxi and Limousine Driver’s Licences (TDL), including background checks and training verification.
- Vehicle Licensing: Issuance of plates and licences for taxis, limousines, and accessible vehicles ensuring mechanical safety standards are met.
- Brokerage & TNC Licensing: Regulation of dispatch companies and Transportation Network Companies (rideshare apps).
Enforcement and Compliance
This office manages the Livery Driver Training Program and conducts vehicle inspections. It also handles public complaints regarding vehicle-for-hire services and enforces bylaw regulations. All drivers must adhere to strict code of conduct and safety requirements.
Visit Information
The office is located in the Northeast industrial area. Most services, including application submissions and fee payments, require attendance at this counter. Drivers are advised to have all required documentation, including police information checks and provincial driver’s licences, prepared before visiting.
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