CAA-Quebec (Centre d’immatriculation SAAQ) – Longueuil, QC

Authorized SAAQ Service Agent

The CAA-Quebec service centre located in Place Longueuil acts as an official authorized agent (mandataire) for the Société de l’assurance automobile du Québec (SAAQ). This facility provides a convenient alternative to the main provincial service centres for routine vehicle and licensing transactions. Situated within a major shopping complex, it offers citizens of Longueuil and the South Shore accessible administrative services without requiring CAA membership for SAAQ-related operations. The centre combines the efficiency of a private organization with the regulatory authority needed to process official government documents.

Driver Licensing Services

While road tests are not conducted here, this location serves as a primary hub for license maintenance. Drivers can visit to have their photo taken for the renewal of their driver’s license or their RAMQ health insurance card (carte d’assurance maladie). The centre handles the issuance of the International Driving Permit (IDP), a document essential for driving in many foreign countries, which is an exclusive service provided by CAA. Staff can also process address changes and update personal information in the provincial registry.

Vehicle Registration and Transfers

A significant portion of the centre’s activity revolves around vehicle registration (immatriculation). Citizens can register new vehicles, renew existing registrations, or replace lost license plates and registration certificates. The office facilitates the transfer of vehicle ownership between individuals, a critical step when buying or selling a used car. Services also include ‘remisage’ (storage) for seasonal vehicles like motorcycles or convertibles, and ‘mise au rancart’ (scrapping) for end-of-life vehicles, ensuring that the provincial database accurately reflects the status of the fleet.

Accessibility and Convenience

Located on the ground floor of Place Longueuil, the office benefits from the mall’s extensive parking and extended hours compared to standard government offices, particularly on Thursday evenings. The integration of SAAQ services with CAA’s travel and insurance advisory counters creates a one-stop-shop environment. However, it is important to note that payment methods for SAAQ transactions are specific (debit, cash, cheque) and often distinct from commercial CAA transactions.