A standard Police Information Check via the Calgary Police Service usually takes 1 to 3 weeks to process online. However, if your application triggers a Vulnerable Sector fingerprint requirement, processing times can extend by an additional 2 to 4 weeks.
Whether you are starting a new job, applying for a volunteer position, or enrolling in certain academic programs, you will likely be asked to provide a Police Information Check (PIC). 📝 In Calgary, this crucial background check confirms whether you have a criminal record, outstanding warrants, or relevant judicial orders. Understanding the timelines and procedures for obtaining a PIC is essential, as missing a deadline could delay your start date at a new company or prevent you from participating in community activities.
Many residents assume that a background check is an instantaneous process that can be printed on the spot. In reality, the Calgary Police Service (CPS) processes thousands of applications every month, and the system requires thorough manual reviews by trained personnel. Depending on the depth of the check-especially if you are applying to work with children or the elderly-the process may involve federal databases managed by the RCMP, which significantly impacts how long you will have to wait.
Step-by-Step Process for Requesting a PIC in Calgary
The City of Calgary has modernized its background check system, making it easier than ever to apply without leaving your home. 💻 The process is primarily handled online through the official CPS ePIC portal.
Step 1: Applying Online via the CPS Portal
The most efficient way to request a background check is through the Calgary Police Service online ePIC system. You will need to create an account, fill out the required personal information, and answer a series of secure questions based on your credit file (such as previous addresses or loan providers) to electronically verify your identity. If you pass this electronic verification, your application goes straight into the processing queue without you ever needing to visit a police station.
Step 2: In-Person Identity Verification (If Needed)
Sometimes, the online system cannot verify your identity-often because you have a limited credit history, are a newcomer to Canada, or recently moved to Alberta. 👤 If this happens, you will be instructed to visit a Calgary Police district office in person. You must bring two pieces of valid, government-issued ID (one must have a photo) to confirm who you are before they begin processing your file.
Step 3: RCMP Fingerprinting for Vulnerable Sector Checks
If your job involves working with vulnerable populations (like a teacher, nurse, or minor sports coach), you need a Vulnerable Sector Check (VSC). The RCMP database flags applications if your gender and date of birth match anyone in Canada who has received a record suspension for a specific sexual offence. If flagged, you must attend an authorized agency to have your fingerprints taken. This is simply a routine identity confirmation, not an accusation, but it is required to complete the background check.
How Much Does it Cost in Calgary?
The fees for a Police Information Check vary depending on the purpose of your application. 💰 Volunteer positions are heavily discounted compared to standard employment checks. Here are the current estimated costs:
| Type of Check / Purpose | Fee Estimate (CAD) | Additional Details |
|---|---|---|
| Employment / General PIC | $65.00 | Standard fee for paid employment or school practicums. |
| Volunteer Application | $21.25 | Must provide a valid letter from a registered non-profit organization. |
| Fingerprinting (If Required) | $25.00 – $50.00 | Paid locally if fingerprints are required for a Vulnerable Sector match. |
How Long Does the Process Take?
Processing times fluctuate based on the volume of applications the Calgary Police Service receives. 📅 Generally, if you apply online and do not have a criminal record, your PIC will be processed and emailed to you within 1 to 3 weeks. During peak hiring seasons (such as late summer before the school year starts), wait times can stretch to 4 weeks. If you are required to submit fingerprints to the RCMP for a Vulnerable Sector Check, you must add an extra 2 to 4 weeks to the timeline while the federal office in Ottawa processes the prints.
Frequently Asked Questions (FAQ)
What is the difference between a PIC and a Vulnerable Sector Check?
A standard Police Information Check shows criminal convictions and active warrants. A Vulnerable Sector Check includes all that information plus a check of the federal database for pardoned sex offences, which is legally required for roles involving trust over children or vulnerable adults.
How long is my Police Information Check valid?
A background check is only completely accurate on the exact day it is issued. Generally, employers in Calgary will accept a PIC that was issued within the last 3 to 6 months, but it is entirely up to the hiring organization to set their own policies.
Can I get my background check expedited?
No, the Calgary Police Service does not offer an expedited or “rush” service for Police Information Checks. Applications are processed strictly in the order they are received, so it is crucial to apply well in advance of your job start date.
Will my youth record show up on a standard check?
Under the Youth Criminal Justice Act, youth records are highly protected. They will generally not appear on a standard adult employment Police Information Check, unless you are applying for a specialized position with a government or law enforcement agency.
Do I need to live in Calgary to use the CPS system?
Yes, you must be a resident of Calgary (or the surrounding jurisdictions covered by CPS) to request a PIC through them. If you live in a town policed by the RCMP, you must request your check through your local RCMP detachment.
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