Service Canada Centre – Richmond Hill, ON

Service Canada Centre (Richmond Hill)

The Richmond Hill Service Canada Centre provides residents with a single point of access to a wide range of federal government programs and benefits. Located on Beresford Drive, this office helps individuals navigate critical services related to employment, retirement, and personal identification. Staff are available to assist with applications, verify documents, and answer questions about eligibility for various federal initiatives.

Essential Federal Services

Citizens visit this centre primarily to manage core government documentation and financial benefits. The office handles the issuance and renewal of Social Insurance Numbers (SIN), which are required for working in Canada. It also accepts applications for Employment Insurance (EI) for those who have lost their jobs, as well as pension applications including the Canada Pension Plan (CPP) and Old Age Security (OAS).

• Passport Services: Reviewing applications for new adult and child passports (standard processing).
• Disability Benefits: Assisting with Canada Pension Plan Disability contributions and benefits.
• Biometrics: collecting fingerprints and photos for visa and immigration applications (by appointment).

Service Accessibility

To reduce wait times, the centre encourages the use of online self-service options where possible. However, for matters requiring in-person identity verification, the office offers a welcoming environment with accessible facilities. A specific eServiceCanada appointment request tool is available online to help schedule visits for urgent matters.