ServiceOntario (Stone Road) – Guelph, ON

ServiceOntario – Guelph (Stone Road)

This ServiceOntario centre is located within the major Ontario Government Building (OMAFRA headquarters) at 1 Stone Road West, near the intersection of Stone Road and Gordon Street. As a government-operated counter, this facility provides comprehensive access to provincial services for residents of Guelph and Wellington County. Unlike some smaller private issuer locations, this centre is situated in a large administrative complex, which also houses other provincial ministries. It serves as a vital hub for health, identity, and transportation documentation.

Driver and Vehicle Services

Motorists can visit this counter for a full range of licensing and vehicle transactions:

• Driver’s Licences: Renewals, replacements for lost or stolen cards, and reinstatements. Note that road tests are not conducted here; they must be booked at a DriveTest Centre.
• Vehicle Registration: Licence plate sticker renewals, vehicle transfers, and the purchase of Used Vehicle Information Packages (UVIP).
• Permits: Issuance of temporary vehicle permits and accessible parking permits for those with mobility needs.

Health and Outdoor Services

In addition to driver services, this location processes Ontario Health Insurance Plan (OHIP) transactions, including health card renewals and replacements. It is essential to bring valid, original identification documents. Uniquely, this centre also assists with Outdoors Cards and the issuance of fishing and hunting licences, catering to outdoor enthusiasts. The Ontario Photo Card is also available here for non-drivers requiring government-issued photo ID.

Accessibility and Visiting

The building is fully wheelchair accessible with barrier-free entrances and washrooms. Paid visitor parking is available on-site, though the lot can be busy due to the volume of government staff and visitors. Public transit is convenient, with Guelph Transit buses stopping directly at the complex. To avoid peak wait times, it is recommended to visit mid-week or check service availability online before arrival.