Fredericton City Hall – Service Fredericton – Fredericton, NB

The Heart of Municipal Government

Service Fredericton

Fredericton City Hall, a landmark building located at 397 Queen Street, houses the municipal administration for New Brunswick’s capital. The primary point of contact for the public is Service Fredericton, located at the rear entrance of the building. This customer service centre is designed to be the ”front door” to city services, handling a wide variety of inquiries and transactions. Whether you are a resident, a business owner, or a visitor, the knowledgeable staff here can assist with navigating municipal bylaws, schedules, and programs.

Payments and Permits

Residents frequently visit City Hall to make payments for municipal services. The centre accepts payments for water and sewer utility bills, parking tickets, and various permit fees. It is also the location to purchase monthly transit passes and dog licences. For those involved in construction or renovation, the building serves as the hub for obtaining building and plumbing permits, ensuring all local development meets the city’s safety and zoning standards.

Governance and Administration

The upper floors of City Hall contain the City Council Chambers, where the Mayor and Councillors meet to make decisions that shape the future of the community. The City Administrator’s Office oversees the daily operations of all city departments, from engineering and public works to recreation and tourism. The historic brick building serves not only as a functional office but also as a symbol of civic pride in the downtown core.

Accessibility and Hours

City Hall is centrally located and easily accessible by public transit, with the Kings Place transit hub just a short walk away. The facility is fully accessible to individuals with disabilities. While many services are now available online, the in-person counter remains a vital resource for those who prefer face-to-face interaction or need to pay with cash or cheque.

• Bill Payments: Water, sewer, and parking fines.
• Transit: Purchase of bus passes and schedules.
• Licensing: Dog tags and business support.
• Permits: Building, plumbing, and development applications.