×
Icon
Legal AI
Assistant

Select Your Province

Find a Lawyer » Canada Legal Guides » Money, Taxes & IP Canada » CRA Tax Disputes & Audits Canada » What to Do When the CRA Sends a Requirement to Pay (RTP) to Your Clients in Canada

What to Do When the CRA Sends a Requirement to Pay (RTP) to Your Clients in Canada

17 Jun 2026 4 min read No comments CRA Tax Disputes & Audits Canada
💡

If your business ignores tax arrears, the Canada Revenue Agency (CRA) can issue a Requirement to Pay (RTP) directly to your clients. This legally forces your clients to send the money they owe you to the CRA instead. To stop this, you generally need to negotiate a payment arrangement with the CRA. Tax lawyer fees for lifting an RTP usually start around $3,000 CAD.

Understanding CRA Requirements to Pay in Canada

Running a business in Canada comes with strict tax obligations. 💼 If your company falls behind on corporate taxes, payroll deductions, or GST/HST remittances, the Canada Revenue Agency (CRA) has immense collection powers. When a business ignores warning letters, the CRA can use a highly aggressive tactic: sending a Requirement to Pay (RTP) directly to your B2B clients. This means the CRA legally intercepts your accounts receivable.

For a business operating in major hubs like Toronto, Vancouver, or Calgary, this creates a massive cash flow crisis and severe reputational damage. Your clients suddenly know that your business is in serious financial trouble with the government. Under the Income Tax Act and the Excise Tax Act, your clients have no choice; they must comply with the RTP or face personal liability for the amount they fail to remit to the CRA. Navigating this delicate situation requires immediate professional intervention to save your business relationships.

Step-by-Step Process in Canada: Surviving a CRA RTP

Receiving an RTP notice means standard collections have escalated. 🚨 Whether your clients are based in Ontario, Alberta, or Nova Scotia, the federal process remains the same. Here is how you generally tackle a CRA interception of your receivables.

Step 1: Contacting a Canadian Tax Lawyer Immediately

The moment you discover an RTP has been sent to your clients, do not panic and do not ignore it. Your first step should be contacting a Canadian tax law firm. Communicating with the CRA on your own at this stage is risky, as you might accidentally disclose more clients or bank accounts. A lawyer can act as a shield, contacting the CRA collections officer to open a dialogue and demonstrate that you are taking the debt seriously.

Step 2: Transparent Client Communication

Your clients will likely be confused and concerned when they receive a legal demand from the government. 📧 It is usually best to communicate transparently. You or your lawyer should reach out to the affected clients, briefly explaining that there is an ongoing administrative tax dispute that is being actively resolved. Reassure them that they should follow the CRA’s instructions for now, but that your business operations will continue uninterrupted.

Step 3: Negotiating a Payment Arrangement

To lift the RTP, you must offer the CRA a viable solution to pay your tax debt. Your law firm will typically propose a structured payment arrangement. This involves disclosing your current financial situation and offering a substantial upfront payment, followed by monthly installments. The CRA wants their money, and if your proposed payment plan is reasonable, they will generally agree to withdraw the RTPs sent to your clients.

Step 4: Formal Insolvency Options

If your business simply cannot afford to pay the tax arrears, a standard payment arrangement will fail. 📈 In this scenario, you may need to consult a Licensed Insolvency Trustee (LIT) to file a Division 1 Proposal under the Bankruptcy and Insolvency Act. Filing a formal proposal triggers an automatic “stay of proceedings,” which immediately stops the CRA from enforcing the RTPs and provides legal breathing room to restructure your corporate debt.

How Much Does it Cost in Canada?

Resolving an RTP is an emergency legal procedure that requires immediate funding. Because the CRA has frozen your cash flow, you may need to secure temporary financing to cover professional fees and the initial tax payment.

Service TypeEstimated Cost (CAD)Details
Tax Lawyer Retainer$3,000 – $7,500+Emergency negotiation with the CRA to lift the RTP.
Accounting / Bookkeeping$1,500 – $4,000Filing unfiled corporate T2 returns to prove financial standing.
CRA Penalties & InterestVariableCompounding daily interest is added to your tax arrears.
Insolvency Trustee (if needed)$5,000+Costs associated with filing a formal Division 1 Proposal.

How Long Does the Process Take?

Time is of the essence when your receivables are blocked. ⌛ If your tax lawyer immediately contacts the CRA and you have funds available for a lump-sum down payment, an RTP can sometimes be lifted within 3 to 7 business days. However, if your tax filings are completely disorganized or you lack the funds to negotiate, the RTP will remain active indefinitely until the entire tax debt is paid off by your clients.

Frequently Asked Questions (FAQ)

Can my clients refuse to pay the CRA?

No. If your clients ignore the Requirement to Pay and pay your business instead, the CRA can hold them personally liable for that exact amount. They are legally obligated to comply with the federal demand.

How did the CRA know who my clients are?

The CRA has vast auditing powers. They can easily find your clients by reviewing your past T2 corporate tax returns, auditing your bank account deposits, or cross-referencing GST/HST filings from other companies in Canada.

Will the CRA intercept all future payments?

Yes, an RTP typically remains valid for up to one year or until the specific debt is fully cleared. Any invoices your clients receive during this period must be paid directly to the Receiver General of Canada.

Can I just close my company and open a new one?

This is extremely dangerous. The CRA views this as a “phoenix” scheme. Under Section 160 of the Income Tax Act, they can assess the new corporation for the old tax debt, and directors may face severe personal liability.

lawyerinfo.ca

⚖️ Top-Rated Lawyers to Help You in Canada

⭐ Get Featured

🏛️ Relevant Courts & Agencies in Canada

Share:

Leave a Reply

Your email address will not be published. Required fields are marked *